1. Who This Policy Covers
Privacy Policy
This Policy applies to personal data we process about: visitors to our website; individuals working at our prospective and existing resellers, channel partners, carriers, and other business counterparties; individuals whose contact details we receive from a reseller or channel partner in connection with delivering or supporting a connectivity service (for example, a named technical or site contact for an order); and recipients of our marketing communications.
This Policy does not cover personal data that our resellers or channel partners collect about their own end customers that is governed by the reseller’s or partner’s own privacy policy, not ours. Where Easterra receives limited personal data through the channel to help provision or support a service, we process that data only as necessary for those purposes and in accordance with applicable data protection law.
This Policy does not cover personal data that our resellers or channel partners collect about their own end customers that is governed by the reseller’s or partner’s own privacy policy, not ours. Where Easterra receives limited personal data through the channel to help provision or support a service, we process that data only as necessary for those purposes and in accordance with applicable data protection law.
Easterra B.V. (“Easterra,” “we,” “us,” or “our”) is a company registered in the Netherlands under Chamber of Commerce (KvK) number 92706800, with its registered office at P.J. Oudweg 4, 1314CH Almere, the Netherlands. Easterra is a wholesale connectivity and telecommunications aggregator. We operate exclusively through a network of resellers, channel partners, and carriers, and as a general rule we do not contract directly with the end users of the connectivity services delivered through our network.
This Privacy Policy explains how we collect, use, share, and protect personal data in connection with our website at www.easterra.com and our wider business activities. By using our website, you acknowledge that you have read this Policy.
This Privacy Policy explains how we collect, use, share, and protect personal data in connection with our website at www.easterra.com and our wider business activities. By using our website, you acknowledge that you have read this Policy.
Easterra B.V.
Last updated: 8 September 2026
Last updated: 8 September 2026
2. Information We Collect
We do not intentionally collect special category data (such as health or political opinions) through our website, and our website is not directed at children (see Section 10).
3. Where This Information Comes From
In addition to information you provide to us directly, we may receive business contact information from resellers, channel partners, carriers, suppliers, or other business counterparties, where this is necessary to manage a business relationship or to provide and support our services.
4. How We Use Your Data and Our Legal Bases
5. How We Share Your Data
We do not sell personal data. We share it only where necessary, with:
• Our resellers, channel partners, and carriers, to deliver and support connectivity services;
• Service providers who support our operations, such as website hosting, CRM, email, and analytics providers, acting under written data processing agreements;
• Our professional advisers, including legal and accounting firms;
• Public authorities, regulators, or courts, where required by law; and
• A buyer or successor in the event of a merger, acquisition, or sale of business assets.
• Our resellers, channel partners, and carriers, to deliver and support connectivity services;
• Service providers who support our operations, such as website hosting, CRM, email, and analytics providers, acting under written data processing agreements;
• Our professional advisers, including legal and accounting firms;
• Public authorities, regulators, or courts, where required by law; and
• A buyer or successor in the event of a merger, acquisition, or sale of business assets.
6. International Transfers
Some of our carriers, suppliers, and service providers are located outside the European Economic Area (EEA), including in the United States and other countries where our carrier and supplier network operates. Where personal data is transferred outside the EEA, we take appropriate steps to ensure the transfer is made in accordance with applicable data protection law, which may include reliance on adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms.
7. How Long We Keep Your Data and How We Protect It
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to meet applicable legal, accounting, regulatory, and contractual requirements. Different retention periods may apply depending on the type of data and the processing involved; financial and tax records, for example, are generally retained for seven years under Dutch law. We use reasonable technical and organisational measures, including access controls and confidentiality obligations for our staff, to protect personal data against unauthorised access, loss, or misuse. Nomethod of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
If you are located in the EEA, UK, or a jurisdiction with similar protections, you have the right, subject to certain conditions, to:
• Access the personal data we hold about you;
• Correct inaccurate or incomplete data;
• Request erasure of your data;
• Restrict our processing of your data;
• Object to processing based on our legitimate interests, including direct marketing; and
• Request portability of data you provided to us.
Where processing is based on consent, you may withdraw it at any time. To exercise these rights, contact us at governance@easterra.nl. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your own supervisory authority.
• Access the personal data we hold about you;
• Correct inaccurate or incomplete data;
• Request erasure of your data;
• Restrict our processing of your data;
• Object to processing based on our legitimate interests, including direct marketing; and
• Request portability of data you provided to us.
Where processing is based on consent, you may withdraw it at any time. To exercise these rights, contact us at governance@easterra.nl. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your own supervisory authority.
9. Cookies
Our website uses cookies and similar technologies for essential site functions, analytics, and where applicable, marketing. Non-essential cookies are only set with your consent, given through our cookie banner, which you can withdraw at any time via your cookie settings.
10. Children’s Privacy
Our website and services are directed at business audiences and are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The “Last updated” date above reflects the most recent revision. We recommend checking this page periodically.
12. Contact Us
Easterra B.V.
P.J. Oudweg 4, 1314CH Almere, the Netherlands
Email: info@easterra.com
If you are not satisfied with our response, you may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
P.J. Oudweg 4, 1314CH Almere, the Netherlands
Email: info@easterra.com
If you are not satisfied with our response, you may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).